LH AcademyPublic Academy

Luxury Travel Business

Client Trip Coordination and Live Concierge Support

Training for airport day coordination, live trip support, escalation discipline, and calm communication while clients are travelling.

Client Trip Coordination and Live Concierge Support

Course overview

Advanced - 4h 30m - 13 lessons - Mixed

NGN 45,000
13lessons
4h 30mduration
Advancedlevel

Learning outcomes

Prepare cleaner trip handovers
Support clients during travel without confusion
Escalate urgent issues with better records

Curriculum

1

Before travel

Final document check, Arrival handover, Supplier confirmation

2

During travel

Live support flow, Issue logging, Escalation discipline